Frequently Asked Questions
(FAQ)

No - you're probably NOT the first person to ask that question... Check this pages for all the quick-and-dirty little questions you need an answer to. Most of these are non-technical in nature and the focus is on simple non-technology troubleshooting issues. If you need technical assistance and can't find it here, please check our online solutions page.

1. How To Submit a Work Order

Official requests for IT help in the district should be submitted through the Track-It Help Desk system. Use the "Submit a Work Order" link in the upper right corner of this page or the "IT Help Desk" link in your Start Menu.